Luxen – For a Home with Ambience

A home is more than just a place – it is a feeling. At Luxen, you will find tasteful lamps and selected home accessories such as blankets, cushions, and decorative items that turn rooms into true havens of comfort.

We combine timeless design with quality and fair prices so that beautiful living remains accessible to everyone. Your satisfaction is our top priority – that is why we are always happy to assist you.

Frequently Asked Questions

How can I contact customer service?

You
can reach our customer service team through our contact page or send an email to our support team: support@overzy.com

Where do you deliver?

We
deliver to Germany, Austria, the United Kingdom, Australia, and the USA.

How high are the shipping costs?

We
do not charge shipping fees. Shipping is always FREE.

How long does it take until I receive my order?

Below you will find the estimated delivery times for all packages:

Order cut-off time:
5:00 PM (GMT) Greenwich Mean Time. Orders placed after this time
will be processed on the next working day, which may extend the delivery time by an additional day.

Processing time: 1 to 4 working days (Monday to Friday). Once your
order has been processed, it will be sent with one of our trusted shipping providers.

Transport time: 6 to 12 working days (Monday to Friday).

Estimated total delivery time: 7 to 16 working days.

For more details, please see our shipping policy.

Are my payment details safe with you?

Your safety is our highest priority. All transactions on our website are encrypted with the most advanced SSL technology to ensure your privacy and security. We continuously monitor and update our website to meet the latest security standards and comply with regulatory requirements.

What payment methods do you accept?

We accept various payment methods to make your purchase as convenient as possible. These include:

  • PayPal
  • Common credit cards such as Visa, MasterCard, and American Express
  • Apple Pay
  • Google Pay
  • Shop Pay

Depending on the region, additional local payment methods may be available and will be shown at checkout. For more information, please see our Payment Policy.

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